Privacy Policy
Effective Date: July 30, 2026
healthpillow ("we," "us," or "our") operates this website and is committed to protecting the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.
1. Information We Collect
When you visit our site or place an order, we may collect:
- Contact details such as your name, email address, and phone number.
- Shipping and billing addresses.
- Payment information (processed securely by our third-party payment processor — we do not store full card numbers).
- Order history and customer service correspondence.
- Device and browsing information (IP address, browser type, pages viewed, referring URL).
2. How We Use Your Information
- To process and fulfill your orders.
- To communicate with you about your order, respond to inquiries, and provide customer support.
- To send marketing emails (only if you opt in — you can unsubscribe at any time).
- To detect and prevent fraud and to comply with legal obligations.
- To improve our website, products, and advertising.
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to operate the site and measure the performance of our advertising. This includes Google Ads conversion tracking, Google Analytics, and similar tools operated by our advertising partners. These tools may collect information such as your IP address, browser, device, and actions taken on our site. You can disable cookies in your browser settings, but some features of the site may not function properly as a result.
4. Third-Party Services
We share personal information with trusted third parties only as needed to run our business, including:
- Payment processors to securely process your payment.
- Shipping and fulfillment providers to deliver your order.
- Analytics and advertising platforms (e.g., Google Ads, Google Analytics).
- Customer support and email service providers.
We do not sell your personal information.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, tax, and accounting requirements. Order records are typically retained for a minimum of seven (7) years.
6. Your Rights
Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you, and to opt out of certain uses of your data. To exercise these rights, contact us at info@healthpillow.shop. We will respond within the timeframe required by applicable law.
7. Children's Privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the top of this page.
9. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact:
healthpillow
Email: info@healthpillow.shop